Terms and Privacy Policy
1. Information We Collect
We collect information to provide a better experience and improve our Services. The types of data we collect include:
a. Information You Provide
Account Information: Name, email address, company name, password, and other details provided during sign-up.
Billing Information: Payment details such as credit card numbers and billing addresses, processed securely via our payment partners.
Communications: When you contact us or use chat/support, we may collect your message content and contact details.
Uploaded Content: Files, documents, or other data you upload while using Eagle Galaxies.
This may include photos uploaded voluntarily for the purpose of AI-powered skin tone and undertone analysis.
b. Information We Automatically Collect
Usage Data: How you use our app — features accessed, time spent, and pages visited.
Device Information: Browser type, IP address, operating system, and device identifiers.
Cookies & Tracking: We use cookies, web beacons, and analytics tools (like Google Analytics) to understand user behavior and improve our platform.
Uploaded images are processed temporarily and are not used for identification purposes.
c. Information From Third Parties
Eagle Galaxies does not use uploaded images for facial recognition, identity verification, or biometric profiling.
2. How We Use Your Information
We use collected information to:
Provide, operate, and maintain our Services.
Improve performance, reliability, and user experience.
Process payments and send invoices.
Respond to support requests and inquiries.
Send product updates, promotional offers, and security alerts.
Analyze usage trends and product performance.
Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
Eagle Galaxies does not sell personal data or uploaded images.
Service Providers: With trusted vendors who help us operate (e.g., hosting, analytics, payment processing).
Legal Compliance: When required by law, regulation, or government request.
Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be part of the transaction.
Your Consent: When you explicitly authorize us to share your information.
All third parties are required to protect your data and use it only for the intended purpose.
4. Data Retention
Uploaded images are deleted automatically after analysis unless explicit consent is given to retain anonymised data for accuracy improvement.
5. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption (HTTPS/TLS) for all transmitted data.
Secure data centers and backup systems.
Access controls and authentication mechanisms.
While we work hard to safeguard your data, no online system is completely secure. You share information at your own risk.
6. Your Rights and Choices
Australian users may exercise their rights under the Privacy Act 1988 (Cth).
To exercise these rights, contact us at eaglesgalaxies@outlook.com
We’ll respond within a reasonable timeframe.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you signed in.
Analyze platform usage and performance.
Remember preferences and improve personalization.
You can manage or disable cookies through your browser settings, but some features may not function properly.
8. Third-Party Services
Eagle Galaxies may use secure third-party services for analytics and infrastructure. These providers are required to protect user data.
9. Children’s Privacy
Our services are intended for users 18 years and older.
10. International Data Transfers
Data may be processed using secure cloud services that store data in Australia or other jurisdictions with appropriate safeguards.
11. Edit Date
Last updated: 21 January 2026
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at: eaglegalaxies@outlook.com
